WhatsApp marketing and automation

What WhatsApp automation can do

• Instant reply to every enquiry, day or night, with a menu of options
• Lead qualification in chat. The bot asks for email, experience, education, designation or budget, one question at a time, and saves the answers to your CRM. No form to fill.
• Cart and application recovery. A reminder with the item and a payment link an hour after someone drops off.
• Order, payment and delivery updates
• Appointment reminders and rescheduling
• Broadcast campaigns to customers who opted in: offers, launches and events
• Handover to a human agent in a shared team inbox when the customer asks

Why WhatsApp works in India

Almost every smartphone user in India is on WhatsApp and reads messages there within minutes. Email open rates are a fraction of that. For most consumer businesses it is the highest-response channel available.

Rules you must follow

• Customers must opt in before you send them marketing messages
• Business-initiated messages must use templates approved by Meta
• Meta charges per template message, by category
• Too many blocks or reports lowers your quality rating and your daily sending limit

We design journeys within these rules, so your number stays healthy.

What setup includes

Journey maps you approve, message templates written and submitted, chatbot flows built in your provider's tool, CRM or sheet integration, and testing on real phones. You need a number on the API first; see WhatsApp Business API setup for ₹4,999$99.